Refund policy

Policy on No Refunds, Returns, or Exchanges

Your satisfaction with your shopping experience at BRIMA LLC is our priority. We kindly ask you to review our Policy on No Refunds, Returns, or Exchanges as follows:

  1. Final Sale: All transactions through BRIMA LLC are final. We do not provide refunds, returns, or exchanges for any products or services, except in the case of a manufacturing error or defect on our end.
  2. Shipping Address: YOU HOLD RESPONSIBILITY FOR THE SHIPPING DETAILS YOU PROVIDE. ENSURE THAT THE SHIPPING ADDRESS FOR YOUR ORDER IS ACCURATE.
  3. Faulty or Wrong Items: If you receive an item that is defective or incorrect, please reach out to our Customer Service within 7 days of receiving your order. We will guide you on how to send back the item for examination. If the error or defect is verified, we will either replace the item or issue a refund, based on our decision.
  4. Return Conditions: Returns are only accepted if there is a manufacturing error or defect on our end. The item should be unused, in its original packaging, and with the original receipt or proof of purchase.
  5. Shipping Charges: Customers bear the cost of shipping returns unless BRIMA LLC states otherwise. We suggest using a shipping service that can be tracked and buying shipping insurance, as we can't assure you that we will receive your returned item.
  6. Refund Processing Duration: If a refund is granted, expect a processing time of 7-10 business days. The duration might vary based on your payment method and banking institution.
  7. Policy Amendments: BRIMA LLC can change or update this policy at any moment without prior notification. Please visit our website or get in touch with Customer Service to get the most recent information on our return and refund policies.

By making a purchase with BRIMA LLC, you agree to adhere to the terms and conditions of this Policy on No Refunds, Returns, or Exchanges. "ALL SALES FINAL" is also displayed on every PDP for clarity on this policy.